Testimonials

The relationships we build with our clients is the reason why we have such a strong history. Here are some comments from our clients:

Victor Gates (Buying)
To whom it may concern,
I am in the military, and since arriving here I have heard all of the horror stories of people being on the housing list for up to two years and also of families renting homes way out of their budget and settling for something that does not suit their needs.

My family and I were lucky enough to meet Tommy and Andrea Shaw.

Their professionalism and expertise in the real estate industry benefited us greatly. Not only did they find exactly what we needed but they also found something within our budget in one day.
They carefully explained everything we needed to know about buying a home and also answered any questions that we may have had. They kept us abreast of all situations during the closing stages of our home. Their friendly and courteous service made it a joy To work with them.

I wholeheartedly recommend Shaw Properties to any who are looking to rent, buy, or sell a house in the near future.

To Tommy and Andrea I can't say thanks enough, you have really made our first time buying a home a pleasant experience.

Thanks again.

CPT. Dave & Karen Denney (Selling)
Dear Andrea and Tommy,

Thank you, thank you, and thank you! Can't believe less than one month ago, David and I were panicking about whether we would be able to sell our house before we moved to Alaska at the end of May. With no previous experience in selling a home, we decided to call on the experts. Of course being the impatient people that we are, we selfishly asked to meet with you that same evening and surprisingly enough you agreed. That was the smartest thing we could have done. Now, less than one month later, we have that wonderful "Sold" sign in our front Yard. Wow!

You made the whole process so easy, and took care of everything. Both of you take customer service to an entirely new level! We were very pleased with the professional manner in which you guided us through the process of selling our home. Thanks again for all your hard work. Please feel free to use as a reference to any potential sellers you encounter. We will whole-heartedly recommend Shaw Properties.

Sincerely,
Dave & Karen

Terri and Alex Morales (Buying)
Dear Tommy and Andrea,

Alex and I cannot thank you enough for helping us find our home. The two of you are the most wonderful real-estate agents possible! When Alex and I first began looking for a home, we contacted other agents about houses and had some fairly negative experiences. We were really nervous about buying our own home and had many insecurities, the lack of trust that we shared about Realtors didn't help either.

Our experience with Shaw Properties was nothing like our preconceived notions. From the moment we started with you, our concerns were put at ease. We felt that you were trustful, honest, and trustworthy. When we began discussing our price range, you accepted our price and never tried to persuade us to spend more than we could afford. We really liked that you were personable and really cared about our needs. You guys were so patient, driving us all around and then back to some of the same houses and neighborhoods.

My husband and I would recommend Shaw Properties to anyone who was looking for a home and needed quality care from a professional team. Thank you so much for your commitment to families in our community.

Sincerely,

Terri and Alex Morales

Louis Lartigue (Selling)
Dear Perspective Home Seller,

I would like to wholeheartedly recommend Tommy and Andrea Shaw as the Realtors you should entrust with the sale of your home. I want you to be the recipient of their expert and professional service and avoid the experience I had with other "major" realty companies.

I started off trying to sell my home through another local company in Killeen. The entire process was disheartening. The efforts of that office, over a period of 7 months ( of the peak summer season) could not even compare to the attention and effort that the Shaws produced in only 1 month of listing my property.

The Shaws understand the business and the area. More importantly they understand the customers needs and the importance of communication. I was even faced with the circumstance of selling my home while not even being in the state. Tommy and Andrea communicated with me at least twice a week ( often more) and even spent long periods of time working through options with me over the phone. They truly are a family serving your family.

But, the most important reason you should go with Tommy and Andrea is trust. For me it is the most important trait in business and human interaction. They do what they say they are going to do and are personally involved as your agent. Shaw properties produced results for me better and more quickly than nation-wide firms. I went to them on the advice of two other friends of mine who went through the same thing I did; Couldn't get their home sold until they went to the Shaws, and the Shaws did!

My advice to you is to trust your property with Tommy and Andrea Shaw. You will be glad you did. I stand by their professionalism and abilities, as they stood by me.

Sincerely,

Louis Lartigue

David and Pranee Horton (Buying)
Greetings From the Horton home:

There are not enough kind words to express our feelings about the service and support that Tommy and Andrea Shaw provided us during our recent home purchase. These two professional individuals not only provided us customer support, but went to the mat with the builder of our new home, when it was not finished on time. They provided the required interface for us and insured that all paperwork for the contract with the builder, loan, and Title Company was completed with minimal hassle. This allowed us to concentrate on other important matters.

Our experience with the purchase of this home was absolutely effortless compared with three other homes previously owned. We would definitely recommend Tommy and Andrea Shaw to anyone wanting to purchase a home.

THEY ARE THE BEST!!!!!

Sincerely,

David and Pranee Horton

Erik and Michelle Taylor (Selling)
Dear Tommy and Andrea,

Michelle and I wanted to take this opportunity to express our appreciation for all that you have done in selling our house. Words cannot express the feeling you get when you put that signed contract in the mail. The burden that was lifted allowed us to breathe free again and get on with our lives. Your extra efforts made this possible.

If there was one phrase that best described "Shaw Properties" in our eyes it would be "personal attention". Tommy, you and Andrea obviously went out of your way to keep us informed and give your personal attention to the sense of urgency that Michelle and I had in selling our house. We were different than most sellers in that we had "friends" taking care of business for us-- not "agents". There is a difference and you two demonstrated it.

Although we worried about selling the house at a fair price in such a poor market as Killeen, your professionalism and charisma was a constant reassurance to us that we had chosen the right people for the job. We love you guys for it and won't forget the competence and concern that you showed us.

Thank you again and God bless you,

All our love,

Erik and Michelle Taylor

Alan & Michelle Palmer (Buying)
Greeting from our happy new home,

Michelle and I are still settling in to our wonderful new home. We are so pleased with this home. It is extraordinary that we were able to get the home we wanted at a price that we could afford. For that, we give all the credit to Shaw Properties. You made the purchase of this home so simple that all you required of us was to tell how much we could pay and you did the rest.

If what I said before oversimplifies the process, it was intentional. Being first time homebuyers Michelle and I did not know what to expect. Each of our friends had a horror story to tell about their experience in buying a home. We fully expected to be able to tell a story of how awful to process was. We can't tell such a story. You negotiated each item as it came up. What you brought to us was always the answer we had wanted to hear in the first place. We did no haggling, We accepted no compromise offers. Everything you promised was delivered from the percentage points to the carpeting on the floors. When closing day came we knew this was the day that our patience would be tested. How determined were we to make this deal happen? As it turned out, all we did was sign the papers. Every item was exactly as promised. No extra money was ever required. We walked away thinking that something was wrong. Could it possibly already be completed deal?

It was a completed deal, a deal which seems better each day we live in our new home. Thank you Tommy and Andrea Shaw for living up to the promises you made. Countless times we heard you say, don't worry about it we'll take care of it. You never let us down. You are exceptional people whom God has blessed with talent an integrity. Integrity is not something easily found these days. May your business multiply and your positive influence on the real estate community spread as you prosper.

Sincerely,

Alan & Michelle Palmer

Rajesh & Jagruti Patel (Buying & Selling)
Dear Andrea and Tommy:

Jagu and I would like to thank you again and again for selling our home so quickly. We had our house listed with another company for over 6 months with no results. Previously we had many buyers see our house, however with very little luck in selling the home. After listing with you, our house was sold in less than a month. Because of your personal attention, professionalism, and motivation this was clearly instrumental in closing on our home.

One of the keys to the success in selling our home was your attention to the details and the constant feedback you provided to us. With our previous Real Estate agent we were frustrated of never receiving any feedback from the various showings of our home. One of the main reasons we decided to list with your company was your personal assurance that would not happen. In fact we heard from you so often that it felt like you were part of our family. Another key reason was your ability to negotiate with the Buyer so that we were able to sell the house at our asking price.

We would also like to thank you for your support in helping us through the process of buying a new home. Since this was our first time buying a custom built home, your advice and support was greatly appreciated. By representing us as the Buyer you made the whole process so easy, and took care of everything. We were very pleased with the professional manner in which you guided us through the process in negotiating and coordinating with the builder to build our custom home.

Jagu and I are very happy and pleased that both of you are on our side. It was the best decision we made when we listed with you. We do not know how we would have gotten through selling and buying a home without your support and sound advice. Thanks again for all your hard work.

I highly recommend Shaw Properties to any one that is seeking an honest, hard working, and relentless Real Estate Agent to either sell or buy their home. Your results speak for themselves.

Sincerely Yours,
Rajesh & Jagruti Patel

Tammy Estrella (Buying)
For anyone in the market for a new home, please let us recommend Shaw Properties. My husband and I came in from S. Korea in January, 2003 and we had only a few days to find a home. After spending almost three years in the middle of a very busy city in a small housing unit, a home of our own was especially important to us! We happened to stop in a small restaurant when we came into Killeen. There, we met a couple and they recommended Shaw Properties as a realtor. We called them up and a few hours later Tommy met us to assess exactly what we were looking for. The next day, Tommy took us to a wide variety of homes, never running out of patience as we examined each and every aspect of each prospective new home. At the end of the day, I believe Tommy knew exactly what we were looking for just by quietly observing our reactions throughout the day. He led us to the perfect house. In fact, we now live in that perfect house and we are very happy with our choice.

The rest of the story, and the best part of it is, the service did not end with the sale of our home. My husband and I had to leave to go to Alabama for the next two months and we were unable to be in the area for the negotiations and closing procedures. Tommy and Andrea handled everything! I decided to go ahead and come to Texas with our children a few weeks prior to my husband's arrival and Tommy met me at the house and literally pointed me in the right direction for all of our needs. Professionalism, honesty, integrity, and service. That's what you'll get with Shaw Properties!

Sincerely,

Tammy Estrella

Scott & Portia Allen (Selling)
Dear Tommy and Andrea,

I have just returned from Desert Thunder and wanted to thank you for all your efforts on our behalf. Selling a home in Killeen's saturated market is no small feat, except for you two. Portia and I considered some of the "Big Name" firms when we decided to sell but the local business community recommended Shaw Properties to get the job done. Excellent advice it turned out to be. When you live in Hawaii, it's tough to be involved so we were totally entrusted to your care. Coordinating and contracting repairs, aggressive marketing and outstanding salesmanship sold our home in the "off season". That type of effort only comes from people who care. Thank you again for being the right family for our family.